Our client, a leading software company in Atlanta is looking for a Technical Writer to join their team for a 3 Month freelance assignment. This person will be on-site, 40 hours/week and will potentially have the opportunity to go fulltime. Client is located at on Cumberland Parkway, close to The Battery.
As part of the Product Management and Client Engagement team, the Technical Writer is responsible for providing high quality documentation and training to both clients and internal stakeholders. This person will work across multiple divisions to gather, define, and create high quality technical documents and presentations that meet the corporation's business standards.
Collaborate with product designers, managers and developers as well ad technical, product, and marketing teams to understand product details
Analyze and manage existing and potential content
Train clients on how to use the product/software
Create high-quality and user-friendly documentation and training presentations
Produce and distribute tutorials/presentations to help end-users across a variety of applications
Required Skills and Experience:
Bachelor's Degree or higher
3+ years' experience in technical writing (SaaS experience preferred but not required)
Previous background and knowledge in a training/instructional design capacity
Ability to translate technical information into relatable information for customers
Knowledge of Microsoft Office; working knowledge of large-scale, Windows and web-based enterprise application solutions
Adult learning principles skills
Ability to handle multiple competing priorities to ensure successful completion of duties
Ability to manage multiple documents to completion with minimal supervision
Strong personal leadership and management skills, with a collaborative style and ability to participate at the strategic and tactical level of the company
Experience working with sales solutions including CRM tools is a PLUS
Knowledge of and experience using SaaS software is a PLUS
Knowledge of MadCap Flare software is a PLUS
Does this sound like you? Apply today!
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