User Experience Team Lead

Austin, Texas | Permanent | Job ID #46938 |
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Onward Search is hiring a Team Lead Product Experience to be responsible for the user experience of digital commerce products and programs in Austin TX.

You will oversee Product Experience and will translate business needs and user insights into delightful experiences.

You should be passionate about your approach to creative problem solving through design methods and have a strong handle on user experience design with an acute sensibility for visual design. You are great at collaborating with engineers and product managers, and working with a distributed team.


  • Advocate for an integrated, consistent experience across our ecosystem of digital products
  • Promote user-centered business decisions by influencing UX considerations. Prioritize key UX initiatives and identify and track metrics
  • Manage and mentor a lean experience design team. Promote user-centered decision making based on cohesive design principles and patterns
  • Collaborate in the exploration of new, innovative product ideas while refining existing features
  • Ensure delivery of high quality user experience and product design across multiple concurrent projects
  • Employ a range of human-centered design techniques, such as mental models, personas, user journeys, wireframes, and interactive prototypes, to determine and convey design decisions
  • Collaborate and develop documentation as needed to guide engineering, marketing, customer support, and content creation through the implementation of engaging, high-quality user experiences
  • Identify, plan, and facilitate user research, insight analysis, and other feedback mechanisms to deliver insights and actionable results


  • 3+ of experience leading integrated, cross-channel digital efforts across mobile and web
  • 2+ years of expereince mentoring and growing talent
  • Able to create experience deliverables like user journeys, wireframes and interactive prototypes
  • Strong communication, presentation and storytelling skills and the ability to defend design decisions with solid rationales based on design principles, user research, and product knowledge
  • Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
  • Experience with a variety of design and prototyping tools such as Illustrator, inVision, Sketch, Hype, Axure, and Keynote
  • Passion for quality work with an understanding of how to prioritize and make tradeoffs.
  • Experience with e-commerce or digital B2C products with scale
  • Portfolio with examples of great interaction-design work required - applications without portfolio will not be considered




  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V