As a User Researcher on this team, you will own multiple user research plans, execution, analysis, and presentation. You will create a holistic view of the user in all their complexities for an exciting new family of consumer wellness products. You’ll collaborate with the engineering, interaction design, industrial design, and manufacturing teams to finish the development to help us bring this vision to life. Your role will be to help the team understand how user research, human factors, and neuroscience can support them in making good decisions and how best to execute on those needs with the team.
User Research: Strong user research expertise, to include ethnographic, resonance, concept testing, and technology assessments with users; usability testing; and collecting secondary research relevant to the team’s needs. Your skills are broad and deep, from shoulder-deep SPSS analysis to qualitative ethnographic interviewing.
Analytics: You have deep critical thinking skills for framing, analyzing, and synthesizing complex problems (both qualitative and quantitative user research, and usability testing. You’re trained to deliver thoughtful & complete protocols, execute moderation and do sophisticated analysis. You solve the problems identified by others and highlight the issues others don’t notice.
Communication: You have excellent visual, verbal, and written communication and presentation skills and a portfolio of work to demonstrate this. You can present complex data results of research I verbally and visually!
Innovation: You have an affinity for emerging technology (e.g., consumer wellness, IoT, AR/VR), market trends, and new gadgets. What we want you to help us with is not adding a new color or accessory, but rather to commercialize significant, really unique, and cool products.
Confidence: You have the presence and credibility to command the respect of colleagues across all functional disciplines. You are confident but not cocky.
Organization: You are capable of multi-tasking and prioritizing your work, as we balance the conflicting demands of product development, user testing, channel development, and launch planning. You learned to juggle in college.
Collaboration: You enjoy engaging with multiple team members and value diverse perspectives. You are open to feedback and recognize the necessity of working together to get a product out the door.
Bachelor’s or master’s degree in Human Factors Engineering, HCI, Behavior Sciences, Experimental Psychology or a related field, with a minimum of 3 years of similar work experience.
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