UX Researcher

Columbus, Ohio | Permanent | Job ID #46271 |
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Onward Search is hiring experienced UX Researchers in Columbus, OH.   Awesome full relocation package with a competitive salary.


  • Lead the research and rapid prototyping of ideas and solutions directly with consumers and customers
  • Key member of an Innovation Team and is a top-level contributor focused on innovation/user experience research with expertise in user experience research methodologies and best practices.
  • Help lead the user driven innovation process (aka “design thinking”), with cross functional team members
  • Core member of the pod, where collaboration with product managers, designers, researchers, technologists, and business leads to the best outcome
  • Define the right problems to solve (“the what”) and ensure we have the right end to end solutions to solve them (“the how”)
  • Plan the research, execute the research, and lead the debrief of the research


  • Schooled in “design thinking” or the user centered design process, especially gaining empathy for users and testing prototypes, and having applied it extensively throughout career and hobbies
  • Working knowledge of user experience design principles and best practices, agile software development process, and prototyping/design
  • Deep expertise and practice of the fundamentals in a number of research methodologies, especially ethnography, contextual inquiries, and rapid prototyping of concepts…and, be able to identify the right methodology given the learning objective
  • Experience using storyboards, wireframes, rough screen shots or other visual aids for concepting research
  • Proven moderation skills in observation, interview, and laboratory
  • Able to analyze and synthesize qualitative and quantitative information and present the results to stakeholders
  • Relevant research experience with consumer applications in one of the following areas: insurance, financial services and consumer technology.
  • Exemplary ability to build positive, collaborative relationships across teams/groups/functions
  • Ability to switch easily between different projects, and flexibility to handle a rapidly changing environment while delivering quality results
  • Ability to understand that failure is part of innovation process, with the ability to prove that we’ve failed, learn and move on
  • A process mindset, with ability to lead team through the design research process to deliver on time and on quality
  • Excellent verbal and written communications skills.
  • Strong project management skills, with ability to prioritize and manage multiple, parallel projects to deadline in a fast-paced environment.





  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V