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UX Researcher

Remote | Brooklyn, New York
Freelance | Job ID #69853 | $55 - $60 hourly | Posted 2 months ago

Our client, a major eCommerce retailer, is looking for a UX Researcher to join their team for a 7-month contract This is a full-time contract role that can be worked in any time zone, but candidates must be available to work during peak business hours of 11 am – 2 pm EST.


  • Partner with team members in Product Management, Engineering, Design, and Analytics to guide product development and refinement, drawing on expertise in user research and UX standards
  • Collaborate through all stages of product development, from identifying initial opportunities, to refining the user experience to analyzing the impact of our efforts and highlighting improvement areas
  • Independently define project scope and apply appropriate methodologies to manage a research "portfolio" of foundational and evaluative insights
  • Using mixed methods, apply a deep bench of user research approaches across both quantitative and qualitative methods
  • Conduct on-site, remote, and in-field user research studies
  • Share tangible findings and prioritized recommendations on a regular basis, to encourage marketplace health and drive business goals
  • Manage third-party research vendors (e.g., research agencies, moderators) as needed
  • 4-7 years’ experience conducting UX research, employing methods such as in-depth user interviews, contextual inquiry, journey mapping, participatory design, and usability testing
  • Ability to demonstrate an in-depth understanding of a range of user research methods and a deep understanding of modern trends in mobile app design
  • Experience leading research at different parts of the product development process, from discovery to delivery
  • You are a strong communicator and storyteller, with the ability to hold your own in a meeting and present research findings with a customer-centric perspective
  • Experience working with SQL, Qualtrics, remote testing tools, or experiment design
To learn more about this UX Researcher opportunity, apply now and chat with a recruiter today!

What’s in our benefits packages:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

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Onward Search is an equal opportunity employer dedicated to a policy of non-discrimination in employment regarding race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other classification protected by federal, state and local laws and ordinances.


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Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.

Pay: $55 - $60 hourly


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