Onward Search is hiring experienced UX Researchers in Columbus OH with an awesome full relocation package with a competitive salary.
This role is a member of an Innovation Team and is a top-level contributor focused on innovation/user experience research with expertise in user experience research methodologies and best practices. The role requires expertise in user experience research methodologies and best practices and will be responsible for determining the “desirability” of opportunities by engaging, observing, and interviewing users (consumers to businesses to employees).
You will lead the team through the design research process, identifying key user insights and helping the team turn those deep insights into “things” that could be created to meet those needs. You will plan the research, execute the research, and lead the debrief of the research. You will partner with designers to take their low to high fidelity concepts and get “real” feedback from users to better understand user needs.
Core Duties and Responsibilities:
Knowledge: Schooled in “design thinking” or the user-centered design process, especially gaining empathy for users and testing prototypes, and having applied it extensively throughout career and hobbies. Working knowledge of user experience design principles and best practices, agile software development process, and prototyping/design.
Skills/Competencies: Deep expertise and practice of the fundamentals in some research methodologies, especially ethnography, contextual inquiries, and rapid prototyping of concepts…and, be able to identify the right methodology given the learning objective. Experience using storyboards, wireframes, rough screen shots or other visual aids for concepting research. Proven moderation skills in observation, interview, and laboratory.
Able to analyze and synthesize qualitative and quantitative information and present the results to stakeholders. Relevant research experience with consumer applications in one of the following areas: insurance, financial services, and consumer technology. Exemplary ability to build positive, collaborative relationships across teams/groups/functions. Ability to switch easily between different projects, and flexibility to handle a rapidly changing environment while delivering quality results.
Ability to understand that failure is part of the innovation process, with the ability to prove that we’ve failed, learn and move on. A process mindset, with an ability to lead the team through the design research process to deliver on time and quality. Excellent verbal and written communications skills. Strong project management skills, with the ability to prioritize and manage multiple, parallel projects to the deadline in a fast-paced environment.
Does this sound like you? Apply today!
Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.
Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V