Onward Search is hiring experienced UX Researchers in Columbus OH with an impressive full relocation package with a competitive salary.
The role requires expertise in user experience research methodologies and best practices and will be responsible for determining the “desirability” of opportunities by engaging, observing, and interviewing users (consumers to businesses to employees).
You will lead the team through the design research process, identifying key user insights and helping the team turn those deep insights into “things” that could be created to meet those needs. You will plan the research, execute the research, and lead the debrief of the research. You will partner with designers to take their low to high fidelity concepts and get “real” feedback from users to better understand user needs.
Able to analyze and synthesize qualitative information and present the results to stakeholders. Relevant research experience with consumer applications in one of the following areas: insurance, financial services, and consumer technology. Exemplary ability to build positive, collaborative relationships across teams/groups/functions. Ability to switch quickly between different projects, and flexibility to handle a rapidly changing environment while delivering quality results.
Ability to understand that failure is part of the process, with the ability to prove that we’ve failed, learned and moved on. A process mindset, with the ability to lead teams through the design research process to deliver on-time and on quality. Excellent verbal and written communication skills. Strong project management skills, with an ability to prioritize and manage multiple, parallel projects to the deadline in a fast-paced environment.
Skills and Requirements:
Knowledge: Schooled in “design thinking” or the user-centered design process, especially gaining empathy for users and testing prototypes, and having applied it extensively throughout career and hobbies. Working knowledge of user experience design principles and best practices, agile software development process, and prototyping/design.
Skills/Competencies: Deep expertise and practice of the fundamentals in some research methodologies, especially ethnography, contextual inquiries, and rapid prototyping of concepts…and, be able to identify the right methods given the learning objective. Experience using storyboards, wireframes, rough screenshots or other visual aids for concepting research. Proven moderation skills in observation and interview.
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Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.
Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V