Onward Search has an exciting opportunity for a well-rounded UX Researcher working for one of our top eCommerce clients in San Jose, CA. As a User Experience Researcher, you will work collaboratively with our design, product and engineering teams. You will design and execute primary research (both qualitative and quantitative) to understand our sellers’ needs and pain points, and to evaluate our key seller-facing experiences across all platforms (desktop, mobile). Apply today to speak with one of our associates to learn more!
5-10 years of experience
Knowledge of a variety of quantitative and qualitative user research methods including remote studies, lab and field studies, competitive benchmarking, diary studies, heuristic evaluations, survey research, etc.
Deep understanding of the nuances of different methods and how best to combine them to meet research and product objectives.
Practical experience with qualitative and quantitative research methods that span the product development life cycle from conceptualization to launch, across markets and devices (desktop, mobile).
Training and experience with generative and evaluative research techniques, agile design process, user-centered design principles and design thinking.
Ability to develop creative approaches to research complex user experience problems and convey ideas in a tangible form
Ability to organize, multi-task, prioritize requests and work independently.
Strong oral and written communication skills.
Strong presentation delivery skills.
Must be proactive, striving to deliver beyond what is asked for.
Degree in Design, Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, Information Architecture or related field Master’s preferred).
Formal training (course work) in a variety of user experience research methods (such as lab and field research and survey design).
Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.