UX Researcher

Orlando, Florida | Freelance | Job ID #54974 |
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Our client, a Fortune 500 company, is in need of a UX Researcher to work with them and their client for a freelance opportunity onsite in Orlando, FL.


  • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors

  • Thoroughly plan the timeline of the required research activities from concept to completion

  • Be responsible for pre-project research to steer the product design team and post-project testing to ensure product excellence

  • Understand stakeholder research needs and identify the right research methodologies to address them

  • User Persona creation

  • Be able to confidently present your findings to the business stakeholders

  • Develop UX Research artifacts including proposals, moderator’s guides, and results summaries

  • Planning, organizing, and executing workshops and focus groups for in- and out-of-organization user or business groups.

  • Fully execute research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher

  • Synthesize research findings with recommendations

  • Recommend demographics for target research participants from internal and external sources

  • Identify unmet research opportunities that can add value and efficiently execute them


  • 5+ years of experience conducting formal research

  • Qualifications or training in HCI, psychology, human factors, social science, or a related field

  • Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys

  • An obsession with understanding how to make amazing experiences for human beings

  • Experience with UX Research tools like the UserTesting.com, OptimalSort, UserZoom, or other tools

  • Experience with Qualtrics, SurveyMonkey, or other survey platforms

  • Willingness to challenge the status quo when it comes to addressing the needs of users

  • Enthusiasm in ambiguity and uncertainty

  • Comfort operating autonomously


Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.